Dear Alan, from our first phone call, you were so kind and reassuring, asking the right questions, accepting my request to mend my wardrobe door. I felt that I am in good hands, not only professionally speaking, but also in a humanly way. Your assistant, the one with the complicated name, came on time, explained to me what is the problem in such good spirit and warmth, and the movers were also so nice and came on time.
Although I still didn’t see the door, as the tenants didn’t send me a photo yet, I felt that you have done your best, out of integrity and good aspiration. We spoke as if we had known each other for many years.
I will recommend you to the Belsize community and I wish you all the happiness in the world.